Our ICO registration number is: ZB068066
Under UK GDPR legislation, the lawful basis on which we rely on to process your data are:
We use your personal data for the purposes of:
We will retain and use data about you that you provide to use for the purpose of conducting mediation services.
Mediation is confidential and without prejudice. At the end of the mediation session, all notes, data and information is destroyed (shredded) as quickly as is reasonably possible. This includes information that you have sent to us electronically. We will permanently delete that from our IT equipment and any cloud storage services.
We will retain the Agreement to Mediate which you signed prior to the mediation session for a period of 7 years.
We may retain personal information limited to your name, organisation (if relevant), telephone number, email address and postal address for the purpose of marketing if you have consented to us doing this.
We will not disclose personal or confidential information to a third party without your consent to do so. There are some exceptions to this where your personal data may be disclosed:
Under UK Data protection you have the following rights:
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
In the first instance, please contact us in order to exercise your rights as detailed above.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113